Notice to California Subscribers: You have the right to cancel your subscription, without any heartache or obligation, before midnight of the third business day after the day you subscribed. For memberships activated using an Apple ID, refunds are managed by Apple, not by us. Should you want a refund, please visit https://getsupport.apple.com. If you subscribed via a Google Play Store account or through Love Story directly, please reach out to our customer support for assistance.

Last revised January 1, 2024.

1. Acceptance of Terms of Service

In establishing an account with Love Story Inc. (“we,” “us,” “our,” the “Company,” or “Love Story”) or by using any service provided by Love Story, whether through a handheld device, a mobile application, or a computer (together referred to as the “Service”), you consent to be legally bound by (i) these Terms of Service, (ii) our Privacy Policy, each incorporated by reference into this Agreement, and (iii) any terms made known to you if you purchase or have already purchased extra functionalities, goods, or services we provide through the Service (collectively referred to as this “Agreement”). Should you refuse to accept and agree to all the clauses of this Agreement (excluding the single-use opt-out opportunity for certain users outlined in Section 15), we ask that you refrain from using the Service immediately.

We may, from time to time, alter this Agreement and the Service for a variety of reasons, such as to align with changes in the legal landscape, the introduction of new features, or shifts in business strategies. The latest iteration of this Agreement will be uploaded on the Service within the Settings area and on lovestory.ai, and it is your responsibility to check periodically for the most current version. The latest version is the binding version. If the updates include substantial changes that impact your legal rights or responsibilities, we will inform you before these changes take effect through reasonable methods, which may include notifications within the Service or via email. Your continued use of the Service after these changes are implemented constitutes your acceptance of the revised Agreement. You acknowledge that this Agreement supersedes all prior agreements (except as explicitly indicated herein) and shall govern your entire association with Love Story, including but not limited to, events, accords, and conduct prior to your acceptance of this Agreement.

2. Eligibility

To set up an account on Love Story and engage with the Service, you must be at least 18 years of age. By establishing an account and using the Service, you affirm and warrant that:

• you are capable of entering into a legally binding agreement with Love Story,

• you are not a person who is prohibited from availing of the Service under the laws of the United States or any other applicable jurisdiction—indicating that your name does not appear on the U.S. Treasury Department’s roster of Specially Designated Nationals or any other similar bans,

• you will adhere to this Agreement and all applicable local, state, national, and international laws, regulations and rules, and

• you have never been found guilty of, nor entered a plea of nolo contendere or no contest to, a felony, a sexual offense, or any crime of violence, and that you are not required to be listed on any state, federal, or local sex offender registry.

3. Your Account

To use Love Story, you log in using your credentials. For comprehensive details on the data we collect from you and how we utilize it, you are encouraged to review our Privacy Policy.

You bear the sole responsibility for safeguarding the confidentiality of your login details used to register for Love Story, and you are the sole party responsible for all actions that take place under those credentials. Should you suspect that your account has been compromised, promptly reach out to us.

4. Modifying the Service and Termination

We are committed to continuously enhancing the Service to provide you with new and beneficial features. This may mean we introduce new features or improvements, or we might remove certain features, and if these changes do not substantially affect your rights or obligations, we may not notify you in advance. We also reserve the right to wholly suspend the Service, in which case we will provide you with notice beforehand, unless mitigating circumstances, such as concerns over safety or security, preclude us from doing so.

You have the right to terminate your account at any given time and for any reason by following the “Settings” instructions within the Service. If you’re managing in-app purchases through a third-party payment account (for example, Apple Store, Google Play), you must manage your subscriptions through such account to prevent future billing.

The Company may, without prior notice, terminate your account if it is determined that you have violated this Agreement. In the event of such termination, you are not entitled to any refund for purchases. Following the termination of your account, this Agreement will cease to exist, except that the following sections will continue to apply to both you and the Company: Section 4, Section 5, and Sections 12 through 19.

5. Safety; Your Interactions with Other Users

While Love Story strives to foster a respectful user experience by implementing features such as a mutual opt-in to enable user communication only when both parties have expressed an interest, the Company is not liable for the actions of any user both within and outside the Service. You commit to exercising caution with all interactions with other users, especially if you choose to communicate outside the Service or meet in person. Moreover, you agree to review and adhere to Love Story’s Safety Tips before using with the Service. You agree that you will not divulge your financial information (for example, your credit card or bank account details), nor will you wire or transfer money to other users

YOU BEAR FULL RESPONSIBILITY FOR YOUR INTERACTIONS WITH OTHER USERS. YOU ACKNOWLEDGE THAT LOVE STORY DOES NOT PERFORM CRIMINAL BACKGROUND CHECKS ON ITS USERS OR OTHERWISE INVESTIGATE THE BACKGROUNDS OF ITS USERS. LOVE STORY PROVIDES NO ASSURANCES OR WARRANTIES REGARDING THE BEHAVIOR OF USERS. LOVE STORY RETAINS THE RIGHT TO CONDUCT—AND YOU CONSENT TO LOVE STORY CONDUCTING—ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTRY SEARCHES) AT ANY TIME USING LEGALLY OBTAINABLE PUBLIC RECORDS.

6. Rights Love Story Grants You

Love Story grants you a personal, global, royalty-free, non-transferable, exclusive, revocable, and non-sublicensable license to enter and use the Service. This license is extended for the sole aim of enabling you to utilize and take advantage of the Service as conceived by Love Story and allowed under this Agreement. Hence, you agree not to:

• Utilize the Service or any content therein for any commercial purposes without our express written consent.

• Duplicate, modify, transmit, create derivative works from, exploit, or reproduce in any manner any copyrighted content, images, trademarks, trade names, service marks, or other intellectual property or proprietary information accessed through the Service without Love Story’s written consent.

• Suggest or imply any endorsement by Love Story of your statements.

• Employ any robot, bot, spider, crawler, scraper, site search/application, proxy, or any other manual or automated device, method, or process to access, retrieve, index, “data mine,” or otherwise replicate the navigational structure or presentation of the Service or its contents.

• Use the Service in any manner that might interfere with, disrupt, or negatively impact the Service or the servers or networks connected to the Service.

• Introduce viruses or other malevolent code or otherwise compromise the security of the Service.

• Falsify headers or manipulate identifiers to disguise the origin of any information transmitted to or through the Service.

• “Frame” or “mirror” any part of the Service without Love Story’s prior written authorization.

• Employ meta tags or any other “hidden text” utilizing Love Story’s name or trademarks without the express written consent of Love Story.

• Modify, sublicense, translate, sell, reverse engineer, decipher, decompile, or disassemble any segment of the Service, or prompt others to do so.

• Use or develop third-party applications interacting with the Service or other users’ Content or information without our written consent.

• Access or publish the Love Story application programming interface without our written authorization.

• Probe, scan, or test the vulnerability of our Service or any associated system or network.

• Encourage or foster any actions that violate this Agreement.

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The Company reserves the right to investigate and undertake legal action against any illegal and/or unauthorized use of the Service, including account termination.

Software that we provide may automatically download and implement upgrades, updates, or additional features. You may be able to manage these automatic downloads through your device’s settings.

7. Rights you Grant Love Story

By creating an account with Love Story, you grant us a worldwide, transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you submit, upload, showcase, or otherwise render available (“post”) on the Service or convey to other members (“Content”). Love Story’s rights to your Content are non-exclusive, save for the fact that Love Story retains exclusive rights to derivative creations borne out of the Service. For instance, Love Story would possess an exclusive right to screenshots of the Service that encompass your Content. Furthermore, to proscribe the use of your Content outside of the Service, you authorize Love Story to act on your behalf concerning illicit use of your Content extracted from the Service by other participants or third parties. This explicitly encompasses the capacity, albeit not the duty, to send notifications pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) in your name if your Content is taken and used by third parties outside the Service. Our right to your Content is constrained by your rights under relevant law (for instance, laws concerning the protection of personal data to the extent any Content encompasses personal information as defined by those laws) and is used solely for the operation, evolution, provision, and enhancement of the Service, as well as the research and development of new product offerings. You consent that any Content you store or authorize us to post on the Service can be accessible to other users and may be seen by any individual visiting or using in the Service (such as individuals who may obtain shared Content from other Love Story participants).

You affirm that all information you provide during the creation of your account is accurate and truthful, and you have the authority to post the Content on the Service and grant the license to Love Story as described above.

You acknowledge and consent that we may scrutinize or review any Content you publish as part of the Service. We reserve the right to delete any Content, in its entirety or partially, that in our sole discretion violates this Agreement or could tarnish the Service’s reputation.

When interacting with our customer care representatives, you agree to conduct yourself with respect and courtesy. Should we deem that your demeanor towards any of our customer care personnel or other staff is at any time improper or offensive, we have the right to immediately terminate your account.

In exchange for Love Story enabling your use of the Service, you agree that we, along with our affiliates and third-party partners, may display advertisements on the Service. By proposing suggestions or feedback to Love Story concerning our Service, you agree that Love Story may employ and share such feedback for any purpose without providing you compensation.

You acknowledge and consent that Love Story may access, preserve, and disclose your account details and Content if mandated by law or in a bona fide belief that such access, preservation, or disclosure is vitally necessary, such as to: (i) adhere to legal proceedings; (ii) enforce this Agreement; (iii) address assertions that any Content infringes on the rights of third parties; (iv) handle your requests for customer service; or (v) guard the rights, property, or personal safety of the Company or any other individual.

8. Community Rules

By engaging with the Service, you consent to the following code of conduct:

• You will not employ the Service for any illicit purposes or in violation of this Agreement.

• You will refrain from using the Service for purposes that are detrimental or malicious.

• You will not utilize the Service to harm Love Story.

• You will abide by our Community Guidelines, which may be revised periodically.

• You will not spam, solicit funds from, or defraud any Love Story users.

• You will not impersonate any entity or individual or upload images of another without their express consent.

• You will not engage in bullying, “stalking,” intimidation, assault, harassment, mistreatment, or defamation of any person.

• You will not post Content that infringes on the rights of others, including publicity, privacy, copyright, trademark, contractual rights, or intellectual property rights.

• You will not share Content that is hateful, threatening, sexually explicit or pornographic; incites violence; or includes nudity or graphic depictions or violence.

• You will not disseminate Content that promotes racism, bigotry, hatred, or physical harm against any group or individual.

• You will not solicit passwords for any purpose or personal identifying information for commercial or illegal purposes from other users, nor disseminate another’s personal information without consent.

• You are prohibited from using another user’s account, sharing your account with others, or holding multiple accounts.

• Should your account be terminated by us, you are barred from creating another account without our explicit authorization.

Love Story retains the right to investigate and/or dissolve your account without reimbursement for any purchases if you have violated this Agreement, misused the Service, or conducted yourself in a manner Love Story deems unsuitable or unlawful, including actions or communications occurring within or without the Service.

9. Other Users’ Content

Although the Company has the right to investigate and delete Content that infringes this Agreement, such Content remains the exclusive responsibility of the user who provided it, and the Company does not guarantee that all Content will conform to this Agreement. Should you encounter Content on the Service that you believe is in violation of this Agreement, you are urged to report it via the channels provided within the Service or through our designated contact form.

10. Purchases

General Conditions. Occasionally, we may present products and services for purchase (“in-app purchases”) through various payment platforms, including but not limited to Apple Store, Google Play, and other payment methods adopted by us. Should you opt to initiate an in-app purchase, you will be directed to confirm your purchase with the payment provider, and your chosen method of payment (whether it’s your card or a third-party account like Google Play or Apple Store) (“Payment Method”) will be charged the prices shown for the selected service(s), inclusive of any applicable taxes. By proceeding with the purchase, you grant permission to us or the third-party account to process the charge.

Subscription Auto-Renewal. For any subscription with auto-renewal, your Payment Method will be billed continuously until you cancel. After your initial subscription period, and then after any subsequent subscription periods, your subscription will renew automatically for the same period at the initially agreed-upon rate. If you wish to prevent automatic renewal or want to alter or cancel your subscription, you must log in to your third-party account or Settings and follow the instructions to cancel your subscription. Simply deleting your account or the application from your device does not cancel your subscription, and we will retain funds charged to your Payment Method until you cancel the subscription accordingly. Upon cancellation, you may use your subscription until the end of the current term; it will not be renewed once that term expires.

Specific Terms for Direct Payment to Us. If your payments are directly to us, we reserve the right to correct any billing errors or mistakes even if payment has already been requested or received. Should you dispute a payment via chargeback or payment reversal, we may terminate your account at our sole discretion.

Updating Your Payment Method. You can manage your Payment Method details by accessing your profile on our Site. If a payment is not successfully settled due to reasons such as expiration or insufficient funds, and you do not update your Payment Method or cancel your subscription, you remain responsible for any uncollected amounts. We may also update your Payment Method with new details provided by your payment service provider.

Virtual Items. You may acquire a limited, personal, non-transferable, non-sublicensable, revocable license to use virtual items, such as “Information Purchases”. Your account balance for virtual items does not represent a real-world balance or value, but simply measures the extent of your license. We reserve the right to manage, regulate, control, modify, or eliminate virtual items at any time, with no liability to you. These items are redeemable only within our Service, and all purchases and redemptions of virtual items through the Service are final and non-refundable.

Refunds. All transactions are generally nonrefundable, and there are no refunds or credits for partially used periods, except as required by applicable law. Under certain state laws, you may qualify for a refund.

Special Refund Conditions. For residents of certain states, you may cancel your subscription without penalty or obligation within a specified period following your subscription date. In the event of your death or disability, a proportional refund for the period after your death or disability may be given.

Requesting a Refund. To request a refund, residents using Apple ID must approach Apple directly. For Google Play Store accounts or direct payments to us, please reach out to customer support. You can also send an email stating your wish to cancel the agreement, including your associated email address or phone number and your order number, to our specified email address. Additional contact details for Ohio residents are provided for facsimile communication.

These terms outline your agreement with us regarding purchases and subscriptions, including renewals, cancellations, and refunds, and incorporate by reference any additional terms to which you agree when making such purchases.

11. Notice and Procedure for Making Claims of Copyright Infringement

Should you believe that your copyrighted material has been reproduced and shown on the Service in a manner that violates copyright law, we request you provide us with the following information:

• The electronic or physical signature of the individual authorized to represent the owner of the copyright;

• A copy of the copyrighted content you assert has been infringed;

• The location on the Service of the content that you claim is being infringed upon, with enough detail that we are able to locate the material;

• Your contact data, such as address, telephone number, and email address;

• A written declaration by you that you hold a bona fide belief that the use is not sanctioned by the copyright owner, their delegate, or by law;

• A statement by you, delivered under penalties of perjury, that the information in your notice is accurate and that you are the copyright holder or are authorized to represent the copyright holder.

Communications regarding copyright infringement claims can be directed to the Company’s Copyright Agent through the following email address: copyright@lovestory.ai.

Our policy provides for the termination of repeat infringers in appropriate circumstances.

12. Disclaimers

THE COMPANY PROVIDES THE SITE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT TO THE FULL EXTENT PERMITTED BY LAW. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, OR CONTENT OF THE SITE, THAT THE SITE WILL OPERATE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE COMPANY ASSUMES NO LIABILITY FOR ANY CONTENT POSTED, TRANSMITTED, OR RECEIVED BY ANY USER OR THIRD PARTY, NOR DOES IT GUARANTEE THE SECURITY OF YOUR PERSONAL INFORMATION. ANY MATERIAL THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH THE USE OF OUR SITE IS DONE AT YOUR OWN RISK AND DISCRETION.

WE ARE NOT LIABLE FOR THE CONDUCT OF ANY USER OF THE SITE, WHETHER ONLINE OR OFFLINE. THE COMPANY SPECIFICALLY DISCLAIMS ANY LIABILITY FOR ACTIONS RESULTING FROM THE USE OF ANY CONTENT ON THE SITE.

13. Third Party Services

Our Service may display content, promotions, and materials from third parties, or contain links to other websites and resources external to our Service. We are not responsible for the availability or lack thereof of such external sites or resources. When you engage with any third-party services through our Service, the terms of such third parties will manage your relationship with them. The Company is not liable for the terms or actions of these third parties or for any interaction you may have with them.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOVE STORY, ITS AFFILIATES, EMPLOYEES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON, THROUGH OR FOLLOWING USE OF THE SERVICE; OR (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR CONTENT, EVEN IF LOVE STORY HAS BEEN ADVISED AT ANY TIME OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL LOVE STORY’S AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO LOVE STORY DURING THE TWENTY-FOUR (24) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THAT YOU FIRST FILE A LAWSUIT, ARBITRATION OR ANY OTHER LEGAL PROCEEDING AGAINST LOVE STORY, WHETHER IN LAW OR IN EQUITY, IN ANY TRIBUNAL. THE DAMAGES LIMITATION SET FORTH IN THE IMMEDIATELY PRECEDING SENTENCE APPLIES (i) REGARDLESS OF THE GROUND UPON WHICH LIABILITY IS BASED (WHETHER DEFAULT, CONTRACT, TORT, STATUTE, OR OTHERWISE), (ii) IRRESPECTIVE OF THE TYPE OF BREACH OF OBLIGATIONS, AND (iii) WITH RESPECT TO ALL EVENTS, THE SERVICE, AND THIS AGREEMENT.

THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION 14 SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL WITH RESPECT TO THEIR ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

15. Retroactive and Prospective Arbitration, Class-Action Waiver, and Jury Waiver

Except where prohibited by applicable law:

• The sole recourse for any dispute or claim springing from or associated with this Agreement, including any supposed breach, or the Service, no matter when it arose, inclusive of historical, active, or prospective claims, is to be BINDING ARBITRATION as conducted by the American Arbitration Association according to the Consumer Arbitration Rules. Such arbitration will proceed via written submissions unless either you or the Company opts for an oral hearing before the Arbitrator. You agree not to initiate, engage, or be part of any collective action, collective arbitration, or any other representative action or proceeding against the Company.

• Accepting this Agreement includes your agreement to the Arbitration Agreement in this Section 15. Consequently, BOTH YOU AND THE COMPANY WAIVE THE RIGHT TO A COURT TRIAL to advocate or dispute any claims between you and the Company, save for issues fitting for a small claims court’s purview. YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS PROCEEDING OR CLASS ACTION, inclusive of any past, present, or future class actions. You acknowledge that arbitration is different from court proceedings, including the absence of a judge or jury, and that the arbitrator will resolve all issues, with limited court review. For specifics on the arbitration process, refer to our Arbitration Procedures.

• Jurisdiction and Venue provisions in Sections 16 and 17 apply to this Arbitration Agreement.

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Key Points on This Arbitration Agreement:

• Arbitration is a method of resolving disputes privately, outside of the traditional court system.

• It doesn’t restrict or affect the claims you may have against the Company.

• Arbitration is typically swifter than the court process, though not guaranteed.

• Arbitration costs are decided by the Arbitrator, based on the case’s specifics.

• Class and/or representative lawsuits currently or potentially in the future against the Company could relate to you, and opting out of this arbitration could affect your participation in these actions.

• You are barred from collective or representative actions against the Company unless you opt out timely from this Arbitration Agreement.

Your decision to agree to this Arbitration Agreement is significant and should be made with due diligence and advice from counsel if you wish.

16. Governing Law

Notwithstanding any contradictory legal provisions, the laws of the State of Delaware, United States of America, excluding its conflict of law principles, shall preside over all matters emerging from or connected to this Agreement, the Service, or your association with Love Story. Nonetheless, it is imperative to acknowledge that the Arbitration Agreement specified in Section 15 above is subject to the Federal Arbitration Act.

17. Venue.

Any claims arising from or related to this Agreement, the Service, or your dealings with Love Story that are not allocated to arbitration, shall be adjudicated exclusively in the courts of Kent County, Delaware, United States of America. By engaging with Love Story, you agree to submit to the jurisdiction of these courts in Delaware and abandon any argument that such forums are or will be inconvenient.

18. Indemnity by You.

You undertake to defend, indemnify, and hold Love Story, our affiliate entities, along with our respective directors, officers, agents, and employees, harmless to the fullest extent allowed by law, against all liabilities, losses, damages, claims, costs, obligations, and expenses, attorney’s fees included, stemming from, associated with, or directly or indirectly related to your use of the Service, your Content, or your violation of this Agreement.

19. Entire Agreement; Other.

This Agreement, together with the Privacy Policy, and any terms disclosed to you upon the procurement or previous purchase of additional services, products, or features within the Service, constitutes the complete understanding between you and Love Story concerning your relationship with Love Story and the utilization of the Service. The lone exception is for individuals who have validly excluded themselves from the retroactive application of Section 15, who remain bound by any prior arbitration agreements with Love Story, in addition to this arbitration agreement on a prospective basis. Should any clause of this Agreement be deemed invalid, the remainder shall survive with full operational effect. The failure of Love Story to execute or apply any right or provision of this Agreement shall not be deemed a relinquishment of such right or provision. Upon your death, your rights to your Love Story account and its Contents cease, and your account is non-transferrable. Nothing within this Agreement establishes an agency, partnership, joint venture, or employment relationship, and you are not authorized to make declarations on Love Story’s behalf or bind Love Story in any capacity.