FAQs

Top Questions

Why should I pick Love Story over other dating apps?

Love Story leverages advanced AI technology to provide deep compatibility matches. Our two-sided neural network is based on real relationship outcomes, and our comprehensive questionnaire ensures that matches are meaningful.

Users can also monetize their data, participate in community discussions, and access valuable dating advice. Unlike other apps that rely on endless swiping, Love Story does the heavy lifting for you, making the dating process more efficient and enjoyable.

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What technology is used to generate matches?

Our matches are generated using a sophisticated AI system that includes a two-sided neural network based on real-world relationship outcomes. This ensures that users are matched based on deep compatibility factors.

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Can I skip answering questions?

No, all questions must be answered to ensure effective matching. Answering honestly is crucial, although some questions allow you to decline to answer, which will not hinder the matching process.

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Do I have to answer questions honestly?

Yes, to ensure the accuracy of matches, it is essential to answer all questions honestly. We reserve the right to close accounts with false information.

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Can I change which questions are monetized?

Yes, you can change which questions are monetized at any point, but changes will not apply retroactively.

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What is Reignite?

The Reignite feature allows premium subscribers to take back an inadvertent decline, giving them another chance to connect with a match.

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How much do I receive from monetizing my information?

The amount varies by question. The cost for other users to reveal your answer is indicated alongside the question, and you receive 50% of this amount.

Sign Up and Login

How do I create an account?

Simply download the Love Story app, complete the registration process, and answer the comprehensive questionnaire to start getting matches.

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I can’t log in.

Ensure you have a strong internet connection and try again later. If the issue persists, reinstall the app.

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What if I forget my password?

Use the ‘Forgot Password’ feature on the login screen to reset your password.

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What is the minimum age requirement?

The minimum age requirement for Love Story is 18 years old.

Matches and Messaging

When do I get matches?

Matches are generally made weekly, on Monday mornings. Premium subscribers receive matches immediately when a new member joins and matches them or when the neural network updates based on new data.

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What happens after I meet someone?

You can turn off matches under Settings while still participating in community discussions and accessing dating advice.

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Can I message someone I haven’t matched with?

No, only users who have mutually matched can start chatting.

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How do I report someone?

You can report users by visiting their profile, selecting the menu icon, and hitting ‘Report.’

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How do I unmatch (block) someone?

To unmatch, go to the user’s profile, hit the menu icon, and select ‘Unmatch.’ This action is permanent.

Profile and Settings

Why is there only a questionnaire and not a profile?

The questionnaire allows us to understand you better than a traditional profile. Profiles often portray an idealized version, whereas our questions gather accurate information for better matching.

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How do I edit my information?

To edit your information, go to the settings section and change your answers. Note that there is a cost associated with changing answers, and this cost varies by question.

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How do I delete my account?

To delete your account, go to Settings and select ‘Delete Account.’ This action is permanent and will erase all matches and messages.

Privacy and Monetization

How can I change which questions are monetized?

You can adjust which questions are monetized at any time through your account settings.

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How can I withdraw my balance?

You can withdraw your balance via check, PayPal, Venmo, or Cash App.

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How can I add money to my balance?

Add funds to your balance using a credit card or debit card through the app.

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What about my privacy?

We prioritize user privacy and allow complete control over which personal details are monetized.

Subscription and Pricing

What do I get with a premium subscription?

A premium subscription includes the ability to filter matches, receive new matches faster, enjoy an ad-free experience, and purchase more information about potential matches.

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Can I cancel my subscription?

Yes, you can cancel your subscription at any time. However, there are no refunds for partial months or if you meet your match and still have time left on your plan.

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Does Love Story offer a free trial subscription?

No, Love Story does not offer a free trial subscription.

Community and Support

What is the purpose of the discussion forums?

The discussion forums allow users to share experiences, discuss dating, and learn from each other in a supportive environment.

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How do I challenge an unfair review from a former match?

Provide your own review and reach out to our support team to discuss the issue.

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What resources are available for dating advice?

Our app offers dating advice videos and community discussions to help you navigate your dating journey.

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For further assistance, please reach out to our support team at info@lovestory.ai.